Privacy Policy

Protecting your investments and keeping your information secure

We understand the importance of privacy, and we will always keep your information safe.

When you do business with Elemetal Vault:

  • Elemetal Vault does not sell, rent, or loan any personally identifiable information regarding its customers to any non-affiliated third party.
  • Your bank information is used for the sole purpose of communicating with your bank to fund your Customer Account, and will never be shared with any non-affiliated third party.
  • Your personally identifiable information will be protected with industry-standard security measures and will never be shared with any non-affiliated third party without your prior consent.

Use of Website Cookies

Elemetal Vault uses cookies, a technology that stores information which allows your browser to remember your preferences. We also access these cookies to obtain general, non-personally identifiable information about how customers use our Website.

Elemetal Vault also uses monitoring solutions, including but not limited to Google Analytics to collect anonymous data about your interactions with our Website. Some of these solutions use cookies and other identifiers (e.g., your IP address, web pages viewed, and other browsing behaviors). The information gathered allows us to improve our Website and your customer experience. You can opt-out of allowing Elemetal Vault to collect information via Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

While the option to block cookies exists in most web browsers, we don’t suggest utilizing this option for Elemetal Vault, as doing so may negatively impact the Website’s functionality. You should be aware, however, that compliance with certain laws may require us to disclose information we’ve gathered from cookies if that information is formally requested through legal channels, or disclosure is necessary to protect our legal rights or to enforce our terms of use. A formal legal request is the only situation in which we would share this information.

Use of Information Gathered

Elemetal Vault will not collect any personally identifiable information about you except when specifically and knowingly provided by you by email, fax or electronic submission. Examples of such information are your name, postal address, email address, phone number and Social Security number. This personally identifiable information is used to service and maintain accounts, process applications, provide requested information, and to keep Elemetal Vault accounts secure or as otherwise required by applicable law.

Data Security

We have implemented certain technical, administrative, and physical security measures designed to help protect customer information from unauthorized access and improper use. Security procedures are reviewed from time to time in order to consider appropriate new technology and methods. Please be aware that, despite Elemetal Vault’s best efforts, no security measure is perfect or impenetrable.

Elemetal Vault incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personally identifiable information, including Transport Layer Security ("TLS") for all financial transactions through the Website. We use TLS encryption to protect your personally identifiable information online, and we also take several steps to protect your personally identifiable information in our facilities. Personally identifiable information may be printed or otherwise stored in a non-electronic form. Employees who require access to your personally identifiable information do so to perform a specific job in service to your Customer Account. If and when we utilize third party storage, your data is encrypted while in transit and while at rest.

Elemetal Vault retains personally identifiable information while Customer Accounts are active and for the time period required to comply with legal requirements and internal retention policies and procedures. After meeting the above-mentioned requirements, physical documents and electronic data are disposed of securely.

Questions about our privacy policies? Feel free to contact us.

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Elemetal Vault: Premium Bullion Vault Storage Services

Silver & Gold Bullion Vault Storage

Store your precious metals, gold, and silver in a secure bullion vault storage. With Elemetal Vault, we partner with the most trusted secure vault facilities in the world to keep your investment safe. When you purchase gold and silver on the Elemetal Vault bullion exchange, you own the metal, it is yours to hold or sell, even as it's in transit to the vault. Your metal belongs to you until you choose to sell it or settle your account using one of our versatile settlement options.

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